Privacy Policy

1. Personal Information We Collect

We collect information you provide directly to us when you submit an enquiry, subscribe to updates, download resources, book a consultation, or contact us via email or phone. This may include your name, email address, phone number, company or business name, and details about your enquiry or service needs. :contentReference[oaicite:1]{index=1}

2. Information Collected Automatically

When you visit our website, we may automatically collect non-identifiable data such as your IP address, browser type and version, device type, referring site, pages viewed, time spent, and clickstream analytics. We use cookies and similar technologies (e.g., Google Analytics). You can disable cookies in your browser, but this may impact site functionality. :contentReference[oaicite:2]{index=2}

3. How We Use Your Information

• Respond to your enquiries and deliver requested services,
• Send newsletters, updates, and marketing communications where consented,
• Improve site performance and user experience,
• Analyse usage for internal reporting, and
• Comply with legal obligations. :contentReference[oaicite:3]{index=3}

4. Disclosure to Third Parties

We may disclose personal information to employees, contractors, and service providers who assist with our services or website operations; to third-party platforms we use (e.g., email marketing, CRM, hosting, analytics); when required by law; or with your consent. We do not sell or rent personal information. :contentReference[oaicite:4]{index=4}

5. Storage & Security

We take reasonable steps to protect your information against misuse, interference, loss, unauthorised access, modification, or disclosure. Your data may be stored in Australia or overseas depending on our cloud tools, and we take steps to ensure comparable privacy protections where data is stored internationally. :contentReference[oaicite:5]{index=5}

6. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete. We may need to verify your identity before processing your request. :contentReference[oaicite:6]{index=6}

7. Direct Marketing & Opt-Out

Where you have opted in, we may send marketing communications about our services. You can opt out at any time by clicking “Unsubscribe” in our emails or contacting us using the details below. :contentReference[oaicite:7]{index=7}

8. Third-Party Sites

Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies. :contentReference[oaicite:8]{index=8}

9. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. Updates will be posted here with an updated effective date. We encourage you to review this page periodically. :contentReference[oaicite:9]{index=9}

10. Contact Us

If you have questions, requests, or complaints about privacy, please contact:

This policy is designed to comply with the Privacy Act 1988 (Cth) and the APPs. :contentReference[oaicite:10]{index=10}